Rapid Roof Repair is a Veteran owned and operated roofing company offering a variety of roofing services to meet the growing needs of DFW

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The Rapid Roof Repair & Replacement Company

Residential roofing

Need your leaking Roof Fixed? A leaky roof can cause considerable damage to your home if isn’t fixed quickly. Call the experts at Rapid Roof Replacement and let us identify and fix any problems you are having before they lead to disaster.

Commercial roofing

Looking for a commercial roofing contractor? If you’ve been looking for the best industrial roofing contractors in the Dallas area, then look no further!

Roof Replacement

Is it time to have your roof replaced? Again We are licensed roofing contractors serving residential and commercial customers in the city for over 10 years.

Roofing Replacement Company Plano Tx

 

The Rapid Roof Repair Company Plano

Welcome to Rapid Roof Repair. We are locally owned, licensed and insured roofing professionals dedicated to providing the Plano, McKinney and Frisco Area residents with quality work at an affordable price. We specialize in handling all of your roof repair needs.

We provide residents with free estimates, and emergency roof repair services. If you are on a budget, we provide quality roof repairs at an affordable price.

Our Rapid Roofing Services includes :

Roofing Repair & Replacement Contractors

Roofing Repair & Replacement Contractors In Plano Texas

Selecting the right Roofing Contractor to work on your home is a big decision. You want to be sure that the Roofing Contractor you hire can do the work proposed, will take care of your home in the process, and will maintain an adequate level of attention to your project.

Here is a 10 point check list for you to consider:

  • Get additional estimates if you feel that you are not completely comfortable (it wont hurt our feelings)
  • Make your selection based on value versus cost. Saving a few hundred dollars to inadequately treat the problem will be more expensive in the long run.
  • Is the contractor licensed and registered?
  • Does the contractor have appropriate insurance to do business and to protect your interests.
  • Do you have a detailed proposal and scope of work? Be sure that the specifications of the equipment being proposed are outlined in detail.
  • What is covered by the manufacturer’s warranty? What is covered by the contractor?
  • Make sure that the Allen Roofing Contractor will obtain all necessary permits and project inspections.
  • Verify the contractors references.
  • Make sure you have an understanding of the time table and projected completion date.
  • Do you know who your point of contact will be for the work?
  • Call us today! We will be happy to answer any of your questions!

Our Service Areas: Richardson, McKinney, Plano, Allen, Arlington, Denton and Ft Worth

Insurance Claims

Hail, wind and storm damage are considered an insurance loss on your homeowner’s policy. Most insurance companies will pay the entire cost, less your deductible, for replacing the roof if it is damaged. The claim is also considered a natural disaster and does not count against you for future rate increases. Rapid Roof Repair specializes in accident and weather related damage repair and replacement; including exterior roofing, gutters, siding, widows; and interior painting, sheetrock, ceiling texture, flooring, and carpet cleaning. We will help you deal with your insurance company and meet with your insurance adjuster if requested. Our involvement prevents you from getting stuck with a settlement that won’t cover your costs, or even worse, getting denied. With Rapid Roof Repair you pay no out-of-pocket expense other than your insurance deductible. We agree to accept what your insurance company will pay for the claim, including your deductible, and ensure the highest quality repair or replacement.  You may also benefit from upgrades that we typically offer as signing incentives, such as upgrading the customer from 3-tab shingles to architectural shingles at no additional charge. Our company is also the most credentialed roofing contractors, and our employees are trained to the highest standards.

Our Process

First, we ask that you provide us with a copy of your insurance adjusters summary report so we can review the scope of work and check all measurements to ensure all damage is fairly evaluated and reported accurately

Second, we match our contract to the work specified in the insurance adjusters summary report, including any supplements that may need to be added if the insurance adjuster missed something.

Third, we fax the signed contract to the insurance company.

Fourth, if there is a mortgage on the home, the mortgage company’s name will most likely be on the check along with yours. Most likely there will be several forms to be filled out and notarized.

Insurance Claims – FAQ

How do I know if I hail damage? My roof isn’t leaking.

In a hailstorm, most hail that hits your roof and house may be too small to cause any damage. However, a percentage of the hail may be large or irregularly shaped, which can cause severe damage that may not be readily apparent and may not start to leaking for some time. It’s best to have your roof inspected by a state licensed roofing contractor to determine if you need to file an insurance claim and have an insurance adjuster assess the total amount of damage incurred.

The insurance company withheld depreciation on my roof. Will I get that money?

Yes. Most all home owners policies cover full replacement value. The first check the insurance company gives you is the Actual Value (AV); what the roof is worth today with it’s useful remaining life. The money that was withheld is call the depreciation, or technically, the Replacement Value (RV) and will be paid to you when the work is completed or most times upon the submission of a signed contract with a licensed contractor for the work specified in the insurance adjusters summary report.

Why did the insurance company withhold depreciation?

There are two reasons that the insurance companies hold some money back. The first reason is to make sure that you get the work done. Past experience has shown them that, if they give the customer all the money up front, many people end up spending it on something else. The second reason is that they wish to make sure that you pay your full deductible. The insurance companies reason that, if you are given all the money to begin with, many people would naturally try to find a contractor who would perform the job for the dollar amount in hand. By holding a retainage amount, they can adjust the amount of the final payout based on the roofing contractor’s invoice, thus assuring that the customer does pay the deductible.

How can I avoid paying the deductible?

Legally, you can’t. Of course, a roofer in collusion with a homeowner can submit falsified invoices. However, doing so is insurance fraud. Please don’t ask us to do this.

On my paperwork, it looks like my insurance company has already deducted my deductible from the check they sent me?

When most people look at their insurance paperwork they are confused, because they think the insurance company deducted their deductible from the money the insurance company has sent them. However, the deductible is the amount that the homeowner is responsible for paying directly to the contractor. The insurance company subtracts the home owners deductible amount on the paperwork from the total amount the insurance company allows for the claim, since the homeowner will pay their deductible directly to the contractor. The balance after subtracting what the homeowner will pay directly to the contractor as a deductible, is the total amount the insurance company will actually pay for the claim.

The insurance is only paying for part of my roof, and my neighbor’s insurance company paid for their entire roof; why is my insurance company only paying for part of my roof?

No two houses receive the same amount of damage in a storm. Your neighbor may have sustained extensive damage, and you may have received none. The insurance company will only pay for the actual damages incurred. If the entire roof was not damaged, unfortunately the insurance company cannot pay for the whole roof. However, if is it border line, it always helps to have your roofing contractor inspect the roof with your insurance adjuster to accurately assess all damage to the roof. Sometimes insurance adjusters may not be able to see all the damage if they’re not able to walk on a step roof and photograph certain areas. Rapid Roof Repair ensures a helpful presence to look out for your best interest and assist the insurance adjuster if needed with damage assessment, photographs, and measurements.

Should I get several estimates?

It is always prudent to get more than one estimate. However, when insurance is paying for the work, the dollar amount of the estimate is not very important as long as it is equal to or less than the insurance company estimate. In all such cases, with Rapid Roof Repair, you will only be paying your deductible, so your cost with us will be what the insurance company pays, plus your deductible. Therefore, your decision should be based on going with the contractor that you feel most comfortable with and whom you feel will perform the best job.

What if your estimate is greater than the insurance company’s estimate?

Usually this is because of something the insurance adjuster missed in the scope of work to be completed. We can almost always work something out with the insurance company. We will submit what is called a “supplement” with documentation in the form of pictures, measurements and paperwork. The insurance company will review the supplement and upon approval, send a check for the additional monies needed to make the repairs.

Rapid Roof Repair Info

 

YOU’VE FOUND YOUR ROOFING CONTRACTOR!

Our longstanding work ethic and customer service has earned us the trust of homeowners, multi-family buildings, commercial properties and businesses alike throughout the Dallas/Ft Worth Metroplex.

Don’t let fancy words trick you its very simple, weather its new construction or replacement, we bring the same level of excellence, craftsmanship and attention to detail. Our commitment to you is that our quality ensures that the right roof, and that the end result is a property protected against the relentless elements, virtually maintenance-free and aesthetically pleasing.

 

WHEN YOU HAVE ENOUGH EXPERIENCE, ITS AN

What our customer say

Extremely impressed with Rapid Roof Repair, all aspects of the work done and with the personnel that we dealt with. Wayne was great with explaining what the problem was and explaining what needed to be done. He also checked for any leaks to make sure the problem was taken care of before he left.

I was very impressed with the careful, detailed and skilled work Luke performed. He fixed some missing wood trim pieces and painted them to match, no extra charge. My roof was completely replaced in two days and it is beautiful!

Very professional operation, from the original price quotation to the final completion on the roof. They answered all our questions and kept us up-to-date as the work progressed. The roofing crew was friendly and showed up on time and completed the job within the time frame originally quoted.

WE CURRENTLY OFFER THE FOLLOWING SERVICES

Our project managers at Rapid Roof Replacement can complete your entire project and specialize in commercial roof repair and installation, as well as all types of residential roofing, including specialty roofing systems such as exotic metal, concrete and clay tile, and even slate.

LOGO

INFO ABOUT PLANO

Below is some great information and links to read further about Plano :

Plano, TX: What you need to know (https://livability.com/tx/plano)

Identified by Livability.com as one of the Top 100 Best Places to Live, Plano also ranks on our lists for Best Cities for Retirement, Families and Downtowns. Residents have access to great schools and 3,800 acres of parkland, and the city is known for its good jobs and technology growth. Plano houses the headquarters of more than 25 American companies, including Cinemark Theatres, Dr. Pepper, Frito-Lay, JC Penney and Pizza Hut.

For More Information on the Timeline of Plano, Texas visit (“Plano, Texas – Wikipedia.” https://en.wikipedia.org/wiki/Plano,_Texas. Accessed 12 Mar. 2018.)
Plano, Texas in 1891. Toned lithograph by A.E. Downs, Boston. Published by T. M. Fowler & James B. Moyer. Amon Carter Museum, Fort Worth, Texas

European settlers came to the area near present-day Plano in the early 1840s.[5] Facilities such as a sawmill, a gristmill, and a store soon brought more people to the area. A mail service was established, and after rejecting several names for the nascent town (including naming it in honor of then-President Millard Fillmore),[6] residents suggested the name Plano (from the Spanish word for “flat”), as a reference to the local terrain, unvaried and devoid of any trees. The name was accepted by the post office.[6]

In 1872, the completion of the Houston and Central Texas Railway helped the city to grow, and it was incorporated in 1873.[6] By 1874, the population had grown to more than 500.[5] In 1881, a fire raged through the business district, destroying most of the buildings.[5][6] The town was rebuilt and business again flourished through the 1880s. Also in 1881, the city assumed responsibility for what would eventually become Plano Independent School District (PISD), ending the days of it being served only by private schools.[5]

At first, the population of Plano grew slowly, reaching 1,304 in 1900, and rising to 3,695 in 1960.[5] By 1970, Plano began to feel some of the boom its neighbors had experienced after World War II. A series of public works projects and a change in taxes that removed the farming community from the town helped increase the overall population. In 1970, the population reached 17,872,[5] and by 1980, it had exploded to 72,000.[5] Sewers, schools and street development kept pace with this massive increase, largely because of Plano’s flat topography, grid layout and planning initiatives.

During the 1980s, many large corporations moved their headquarters to the city, including J. C. Penney and Frito-Lay, which encouraged further growth. By 1990, the population reached 128,713,[5] dwarfing the county seat of McKinney. In 1994, the city was recognized as an All-America City.[7] By 2000, the population grew to 222,030,[5] making it one of Dallas’ largest suburbs. Plano is surrounded by other municipalities and therefore cannot expand in area, and there is little undeveloped land remaining within the city limits. However, as of July 2012, one large tract of land was being developed. Turnpike Commons at the intersection of Renner Rd and the George Bush Turnpike (bordered also by Shiloh Rd to the east). The development is expected to feature apartments, medical facilities, restaurants, a Race Trac gas station, and a hotel.

There was an epidemic of heroin abuse among young people in the 1990s.[8] The Plano authorities created an anti-drug campaign with the name “Operation Rockfest”.[9]

In 2013, Plano received top-scoring nationally in a livability index according to an algorithm created by AreaVibes.com, a Toronto-based company specializing in such data. The chart can be found here Best Places to Live in America. AreaVibes ranked Plano at the top of the list of U.S. cities with populations between 100,000 and 10,000,000. Another chart, Best Places to Live in 2013, also has Plano ranked number 1.[10] In September 2017, a mass shooting occurred where 9 people were killed.[11]
Geography

According to the United States Census Bureau, Plano has a total area of 71.6 square miles (185.5 km2).
[show]
Places adjacent to Plano, Texas
Plano, Texas
Climate chart (explanation)
J F M A M J J A S O N D

2.4

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2.9

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3.4

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3.7

73
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5.7

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4.1

88
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2.3

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2.2

93
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3.2

85
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4.2

76
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3.7

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3.2

55
34
Average max. and min. temperatures in °F
Precipitation totals in inches
Source: Weather.com/ NWS
[show]Metric conversion

Plano is about 17 miles (27 km) from Downtown Dallas.[12]
Climate

Plano is in the humid subtropical climate zone. The highest recorded temperature was 118 °F (48 °C) in 1936. On average, the coolest month is January and the warmest is July. The lowest recorded temperature was -7 °F (-22 °C) in 1930. The maximum average precipitation occurs in May.
Demographics
Historical population
Census Pop. %±
1870 155 —
1880 556 258.7%
1890 842 51.4%
1900 1,304 54.9%
1910 1,258 −3.5%
1920 1,715 36.3%
1930 1,554 −9.4%
1940 1,582 1.8%
1950 2,126 34.4%
1960 3,695 73.8%
1970 17,872 383.7%
1980 72,331 304.7%
1990 128,713 77.9%
2000 222,030 72.5%
2010 259,841 17.0%
Est. 2016 286,057 [13] 10.1%
U.S. Decennial Census[14]

As of the census[2] of 2010, Plano had 259,841 people, 99,131 households and 69,464 families, up from 80,875 households and 60,575 families in the 2000 census. The population density was 3,629.1 people per square mile (1,400.8/km2). There were 103,672 housing units at an average density of 1,448.6 per square mile (559.3/km2). The racial makeup of the city was 66.9% White (58.4% Non-Hispanic White[15]), 7.6% Black, 0.36% Native American, 16.9% Asian, 0.1% Pacific Islander, 3.86% from other races, and 3.0% from two or more races. Hispanic or Latino of any race were 14.7% of the population.
Map of racial distribution in Plano, 2010 U.S. Census. Each dot is 25 people: White, Black, Asian, Hispanic or Other (yellow)

As of 2009 western Plano has a higher concentration of Asians, while eastern Plano has a higher concentration of Hispanics and Latinos.[16]

Of the 99,131 households, 35.8% had children under the age of 18. Married couples accounted for 56.7%; 9.7% had a female householder with no husband present, and 29.9% were non-families. Approximately 24.4% of all households were individuals, and 5.3% had someone living alone who was 65 years of age or older. The average household size was 2.61, and the average family size was 3.15.

Data indicates that 28.7% of Plano’s population was under the age of 18, 7.0% was 18 to 24, 36.5% was 25 to 44, 22.9% was 45 to 64, and 4.9% was 65 years of age or older. The median age was 34 years. For every 100 females, there were 99.3 males. For every 100 females age 18 and over, there were 97.2 males.

According to a 2007 estimate, the median income for a household in the city was $84,492, and the median income for a family is $101,616.[17] About 3.0% of families and 4.3% of the population live below the poverty line, including 4.6% of those under age 18 and 7.8% of those age 65 or over.

In 2007, Plano had the highest median income of a city with a population exceeding 250,000 in the nation, at $84,492.[18] As of 2010, Plano has a median income of $103,913 annually. According to crime statistics, there were four homicides in Plano in 2006, the lowest homicide rate of all U.S. cities of 250,000 or more population.[19]
Foreign-born residents

As of the 2000 U.S. Census, of the foreign-born residents, 17% were from China, 9% from India, and 4% from Vietnam;[20] a total of 30% of foreign-born residents came from these three countries. That year, 22% of Plano’s foreign-born originated in Mexico.[16]
Chinese Americans
See also: History of Chinese Americans in Dallas-Fort Worth

Plano, along with Houston, has one of the state’s two major concentrations of Chinese Americans.[21] The 2010 U.S. Census stated that there were 14,500 ethnic Chinese in Plano. Out of the cities with 250,000 and more residents, Plano has the sixth largest percentage of ethnic Chinese, making up 5.2% of the city’s population. Charlie Yue, the executive vice president of the Association of Chinese Professionals, stated that he estimated that about 30,000 Plano residents are Chinese and that many “don’t participate in government activities, like the census.”[22]

Chinese professionals began to settle Plano by 1991.[23] As of 2011 the Chinese restaurants in DFW catering to ethnic Chinese are mainly in Plano and Richardson.[24] Most of the DFW-area Chinese cultural organizations are headquartered in Plano and Richardson. Plano has six Chinese churches.[22]
Economy
Rent-A-Center headquarters office building in Plano, Texas
The Shops at Willow Bend, Plano’s upscale shopping mall[25]

According to the Plano Economic Development 2017 Leading Employers Report, the top 10 employers in Plano are:
# Employer # of Employees
1 Capital One Finance 5,500
2 DXC Technology 4,000
3 Bank of America Home Loans 3,400
4 Red Bee Media (fka Ericsson Broadcast and Media Services) 3,200
5 Toyota Motor North America, Inc. 2,900
6 Frito-Lay 2,500
7 J.C. Penney Company, Inc. 2,420
8 NTT Data Services (fka Dell Services) 2,250
9 Texas Health Plano (fka Texas Health Presbyterian Hospital Plano) 1,680
10 Medical City Plano (fka Medical Center of Plano) 1,600

Approximately 80% of Plano’s visitors are business travelers, due to its close proximity to Dallas and the many corporations headquartered in Plano. The city also has a convention center that is owned and operated by the city. Plano has made a concerted effort to draw retail to its downtown area and the Legacy West in an effort to boost sales tax returns. There are three malls in the city: The Shops at Willow Bend, Collin Creek Mall, and The Shops at Legacy, an area that has apartments, shops, and restaurants constructed with the New Urbanism philosophy.[26] An experimental luxury Walmart Supercenter is at Park Boulevard and the Dallas North Tollway.[27]
Headquarters of major corporations

Some of the country’s largest and most recognized companies have their headquarters in Plano. Tree-lined Legacy Drive in the 75024 ZIP code, between Preston Road and Dallas North Tollway, has many corporate campuses. The following companies have headquarters or major regional offices in Plano:

Alliance Data
At Home
Beal Bank
Children’s Medical Center
Cookies by Design
Cinemark Theatres
Crossmark
Denbury Resources
Diodes Incorporated
Dr Pepper Snapple Group
FedEx Office
Frito-Lay
Hilti North America
Huawei Device USA[28]
JCPenney
Main Event Entertainment
Mooyah
National Business Research Institute
NTT Data Services
Pizza Hut
Rent-A-Center
Robot Entertainment[29]
Siemens PLM Software
Toyota Motor North America
Tyler Technologies[30]
WingStreet
Yum China Holdings

In 2014 Toyota Motor North America announced its U.S. headquarters will move from Torrance, California in the Los Angeles metropolitan area to Plano.[31] In 2015, Liberty Mutual also announced their plans to build a new corporate campus just a few blocks east of Toyota, bringing an estimated 5,000 jobs to the community.[32] In January 2016, JP Morgan Chase and mortgage giant Fannie Mae announced they would be moving regional operations to Plano, bringing a combined 7,000 new jobs to the community.[33]
Parks and recreation
Haggard Park in October 2015
Dickens in Downtown Plano 2014 Lighting of the Tree

Although Plano is named for the flat plains of the area, large trees abound in the city’s many parks.[34] One such tree, estimated to be over 200 years old, resides in Bob Woodruff park near Rowlett Creek on the city’s east side.[35]

The two main open space preserves: Arbor Hills Nature Preserve (200 acres) and Oak Point Park and Nature Preserve (800 acres). Bob Woodruff Park and Oak Point Park and Nature Preserve are connected by biking trails making the green space one large uninterrupted park space that is larger than Central Park in New York City (840 acres). Go Ape a family-friendly place with outdoor activities like zip lining and Tarzan swings, is at Oak Point Park and Preserve.[36] The yearly Plano Balloon Festival that happens every September, is also in Oak Point Park and Preserve. Total acreage of all spaces managed by the Parks department totals 3,830.81. The Plano Master Plan has the acreage growing to 4,092.63 when complete.[37]

There are five recreation centers: Tom Muehlenbeck Recreation Center, Carpenter Park Recreation Center, Oak Point Recreation Center, Liberty Recreation Center, and Douglass Community Center. Carpenter Park Recreation Center, Oak Point Recreation Center, and Tom Muehlenbeck Recreation Center have an indoor pool, while Liberty Recreation Center, has an outdoor pool.[38] Plano Senior Recreation Center is a recreation center dedicated to seniors. There are three swimming pools owned by Plano Parks & Recreation: Harry Rowlinson Community Natatorium, Jack Carter Pool, and Plano Aquatic Center. All of the pools are indoor except for Jack Carter Pool. For pet owners, there is The Dog Park at Jack Carter Park.

The City of Plano also owns and operates three performing arts venues and one conference center under the auspices of the Parks and Recreation Department. These venues include the Courtyard Theater, the Cox Playhouse, the Amphitheater at Oak Point Park, and the Oak Point Park Nature and Retreat Center. A fourth performance venue, McCall Plaza, is under construction in the historic Downtown Plano neighborhood.[39]

Neighborhood Parks: 249.13 acres
Linear Parks: 629.27 acres
Community Parks: 1,120.65 acres
Open Space Preserves: 1,324.13 acres
Special Use Areas: 46.57 acres
Golf Courses: 461.06 acres

Law and government
See also: List of mayors of Plano, Texas
Local government
The Municipal Center in October 2015

Plano is governed by the council-manager form of government, with a part-time city council that sets city policy and a city manager who is responsible for city operations. The Plano City Council consists of eight members elected by popular on a nonpartisan basis in staggered odd-year elections every other May. Council members and the mayor are elected by and serve the city at large. However, the council members serving in places one, two, three, and four must reside in that district, and the mayor always serves in place six. The mayor receives a yearly stipend of $8,400, and each council member receives $6,000.

All council members, including the mayor, serve a maximum of two consecutive four-year terms.[40] The mayor and city council members could serve for a maximum of three consecutive three-year terms until voters approved changes to the city charter in 2011.[41]

The 38th and current Mayor of Plano is businessman Harry LaRosiliere, who was elected as the first African-American mayor of Plano in May 2013.[42] Plano elected its first African-American city council member, David Perry, in 1990.[43]

On December 8, 2014, city council passed an amendment to its civil rights act to include sexual orientation and gender identity as protected. The amendment has not taken effect.[44]

In the 2008 fiscal year Comprehensive Annual Financial Report, the city reported $194 million in revenue, $212 million in expenditures, $278 million in total assets, $31.4 million in total liabilities, and $337 million in cash and investments.[45]

The city of Plano is a voluntary member of the North Central Texas Council of Governments association, the purpose of which is to coordinate individual and collective local governments and facilitate regional solutions, eliminate unnecessary duplication, and enable joint decisions.

Plano is part of the North Texas Municipal Water District headquartered in Wylie, Texas. Lake Lavon is the principal source of raw water for the district.

Plano’s Water Distribution System:

10 Elevated Towers
12 Ground Storage Tanks
54.5 Million Gallon Water Storage Capacity
5 Pump Stations
225 Million Gallon Daily Pumping Capacity
1,080 Miles of Water Mains
65,965 Metered Service Connections

Fire and EMS services are provided by the Plano Fire Department.
Politics

Dallas’ wealthy northern suburbs are overwhelmingly conservative and Plano, the largest of these suburbs, was ranked as the fifth most conservative city in the United States by the Bay Area Center for Voting Research in 2005.[46]

Cathie Adams, a long-time conservative activist and past chairwoman of the Republican Party of Texas is from Plano.

In 2014, Plano’s City Council passed an expansion of the city’s Equal Rights Policy that included anti-discrimination for gay, lesbian, and transgender individuals.[47] The ordinance drew the ire of conservative groups such as the Liberty Institute, which argued that the ordinance infringed on the religious rights of business owners.[48] Many civil rights organizations also were not supportive, such as the Human Rights Campaign, which argued that the policy’s exclusion of transgender individuals rendered the ordinance not worth defending.[49]
State representation

Plano is split between the 66th and 67th Districts in the Texas House of Representatives, and is wholly contained in Texas Senate District 8.

Republican Matt Shaheen represents Texas House District 66, and Republican Jeff Leach has represented Texas House District 67 since 2013. Republican Van Taylor has represents Texas Senate District 8.
Federal representation

Republican Congressman Sam Johnson has represented Texas’s 3rd congressional district since 1991 (although Plano has only been in the district since 2003). Plano is represented in the United States Senate by Republicans Ted Cruz and John Cornyn.

The United States Postal Service has several post offices in the area. There are full service offices on 18th St., Jupiter Rd., Coit Rd., Parker Rd., and Hedgcoxe Rd.
Fire Department (Plano Fire Department)

The Plano Fire Department has 326 full-time firefighters[50] who operate out of 13 stations.
Police Department (Plano Police Department)

The Plano Police Department is an accredited agency[51] and is the principal law enforcement agency serving the City of Plano, Texas. The department is led by Chief of Police Gregory W. Rushin, a former FBI agent, with over 34 years of law enforcement experience.[52] The Plano Police Department has about 600 sworn officers and civilian employees.[52] The department is a member of the North Texas Crime Commission and uses the Crime Stoppers program

In 2010 and 2011, Forbes.com ranked Plano the “Safest City in America” for cities with populations over 250,000.[53] Plano is consistently recognized and awarded by the National Association of Town Watch (National Night Out Awards),[54] the National Sheriff’s Association, and the U.S. Department of Justice for “Excellence in Neighborhood Watch”.
Education

There are 70 public schools, 16 private schools, two campuses of the Collin County Community College District (Collin College), and six libraries in Plano.
Primary and secondary schools
Plano West Senior High School

The Plano Independent School District serves most of the city. Student enrollment has increased dramatically over the past few decades. Plano has a unique high school system, in which grades 9-10 attend a high school and grades 11-12 attend a senior high.[55] There are three senior high schools (grades 11-12) in PISD; Plano East, Plano, and Plano West.[55] In Newsweek’s 2012 list of best national high schools, Plano West was ranked as 22nd (#1 in Texas), Plano Senior as 108th, and Plano East as 243rd.[56] Small portions of Plano are served by the Lewisville Independent School District, Frisco Independent School District, and Allen Independent School District.

Plano schools graduate more of their students than comparable districts. In 2010, 93% of Plano Independent Student District students graduated from high school, 18 percentage points more than Dallas ISD’s rate.[57] In 2012, Plano Independent School District announced that 128 seniors were selected as National Merit Semifinalists.[58]

Plano has given $1.2 billion in property tax revenue to other school districts through the Texas “Robin Hood” law, which requires school districts that are designated as affluent to give a percentage of their property tax revenue to other districts outside of the county.[59] In 2008, PISD gave $86 million. Controversy erupted when the salaries of teachers in less affluent districts, like Garland ISD, exceeded the salaries of teachers in districts that had to pay into “Robin Hood”.[60]

In the 2013–14 school year, Plano ISD has opened two 4-year high school Academies, one focusing on STEAM (STEM education plus Media Arts) and the other on health science. Additionally, the district has modified its existing International Baccalaureate program to allow freshman and sophomores in the program to be housed at Plano East Senior High School.[61]

In addition to Catholic primary and middle schools, the Roman Catholic Diocese of Dallas operates John Paul II High School in Plano. Non-Catholic private schools in Plano include Great Lakes Academy, Spring Creek Academy, Yorktown Education, and Prestonwood Christian Academy. In addition, the Collin County campus of Coram Deo Academy is in the One Church (previously Four Corners Church) facility in Plano.[62]
Colleges and universities
Entrance to the Spring Creek campus of Collin College in Plano, Texas

Plano is the home to two campuses of Collin College, one at the Courtyard Center on Preston Park Boulevard and the larger Spring Creek Campus on Spring Creek Parkway at Jupiter.[63] SMU-in-Plano, formerly SMU-in-Legacy, a branch of Southern Methodist University, is a graduate university serving the needs of 3,000 working professionals.[64] Its academic programs include business, engineering and computer training, education and continuing education. It also features The Guildhall at SMU, which offers a masters program in video game development.[65] DBU North, a satellite campus of Dallas Baptist University, is in West Plano, and offers undergraduate and graduate courses, as well as houses admissions and academic counseling offices.[66]
Public libraries

The Plano Public Library System (PPLS) consists of the W.O. Haggard, Jr. Library, the Maribelle M. Davis Library, the Gladys Harrington Library, the Christopher A. Parr Library, the L.E.R. Schimelpfenig Library, and the Municipal Reference Library. The Haggard Library houses the system’s administrative offices.[67]
Miscellaneous education

Many Chinese parents in Plano enroll their children in supplementary schools, where they get additional mathematics education and/or Chinese language education.[22]
Transportation
A DART Red Line train at the Downtown Plano station

Plano is one of 12 suburbs of Dallas that opt into the Dallas Area Rapid Transit (DART) public transportation system. During most of its membership in DART, Plano was lightly served by bus lines, but in 2002, the Red Line of the DART Light Rail project opened stations in Downtown Plano and at Parker Road, which provide access to commuters traveling to work elsewhere in the Dallas area. The Orange Line traverses the same route for selected weekday/peak hour trips. The Cotton Belt Rail Line is also planned to run through Southern Plano. Approximately 1% of the city’s population uses DART. The Parker Road station charged for parking for non-member city residents from April 2, 2012 – April 3, 2014 as a part of the Fair Share Parking initiative. Two DART park-and-ride bus facilities, separate from the rail lines, are within Plano: Jack Hatchell Transit Center and Northwest Plano Park & Ride.

Plano was the first city in Collin County to adopt a master plan for its road system. The use of multi-lane, divided highways for all major roads allows for higher speed limits, generally 40 mph (64 km/h), but sometimes up to 55 mph (89 km/h) on the northern section of Preston Road. Plano is served directly by several major roadways and freeways. Central Plano is bordered to the east by U.S. Highway 75, the west by Dallas North Tollway, the south by President George Bush Turnpike, and the north by Texas State Highway 121. Preston Road (Texas State Highway 289) is a major thoroughfare that runs through the city. Plano is the largest city in Texas without an Interstate Highway.

Plano opened a new interchange at Parker Rd. and U.S. 75 in December 2010. The single-point interchange is the first of its kind in Texas. The design is intended to reduce severe congestion at this interchange. According to reports traffic congestion has been reduced 50-75%.

Plano is roughly 30 miles northeast of Dallas/Fort Worth International Airport; it is the primary airport serving Plano residents and visitors.
Notable people

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Stephen J. Anderson, animated film director
Anousheh Ansari, engineer and co-founder and chairwoman of Prodea Systems
Bryn Apprill, voice actress affiliated with Funimation
Lance Armstrong, former professional cyclist[68]
Jake Arrieta, Cy Young Award-winning pitcher for 2016 World Series champion Chicago Cubs, Plano East alumnus
Justin Blalock, offensive tackle for Atlanta Falcons[69]
Spencer Boldman, actor, played Adam (a bionic superhero with super strength) on Disney XD original series Lab Rats[70]
Kyle Bosworth, NFL player, Jacksonville Jaguars[71]
Jake Brendel, NFL player, Miami Dolphins
Rex Burkhead, NFL player, New England Patriots
Fred Couples, professional golfer, formerly lived in Plano[72]
Chace Crawford, actor[73]
Kenton Duty, actor; played Gunther Hessenheffer on Disney Channel original series Shake It Up![74]
Bob Guccione, publisher of Penthouse[75]
Brad Hawkins, actor who starred on VR Troopers; country singer and martial artist.
Michael Irvin, player for Dallas Cowboys, inducted into Pro Football Hall of Fame
Jimmy King, basketball player, University of Michigan and NBA[76]
John Leake, NFL player, Atlanta Falcons and Green Bay Packers[77]
Nastia Liukin, gymnastics, 5-time Olympic medalist including all-around gold and nine-time world medalist[78]
Hunter Mahan, professional golfer
Kevin McCarthy, famed Texas radio broadcaster
Kevin McHale, actor on TV series Glee, singer[79]
Hunter Parrish, actor[80]
Candice Patton, actress, played Iris West on CW’s The Flash
Charlie Peprah, NFL safety, Dallas Cowboys and Green Bay Packers[81]
Boz Scaggs, musician and recording artist[82][83]
Meenakshi Seshadri, former Bollywood actress[84]
Florence Shapiro, Republican member of Texas Senate, known for sponsoring “Ashley’s Laws”[85]
Lyon Sprague de Camp, fantasy writer[86]
Matt Shaheen, Republican member of Texas House of Representatives from Plano; former Collin County precinct commissioner[87]
Barbara Staff, co-chairman of 1976 Ronald Reagan Texas presidential primary campaign[88]
Jonathan Stickland, member of Texas House of Representatives from Tarrant County; born in Plano in 1983[89]
Van Taylor, Republican state senator from Plano; former state representative; Iraq War officer
T.J. Thyne, actor, played Dr. Jack Hodgins, an entomologist, in TV series Bones[90]
Alan Tudyk, actor[91]
Michael Urie, actor, played Marc St. James in TV series Ugly Betty[92]
Jeffery Xiong, chess grandmaster

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